How to Obtain Logs from the MacOS Connector

If you're having trouble running the MacOS Connector, Breezy support may ask you to run it "from the console" in order to generate specific logs that will help us diagnose the problem.

Here's how you can do that.

1. Press  ⌘ Command  +  Space at the same time to bring up the Spotlight Search window, then type terminal and press Enter. The terminal window will open, looking something like this:

2. Type the following into the terminal window, then press Enter:

cd '/Applications/Breezy Connector.app/Contents/MacOs/'

 

3. Type the following into the terminal window, then press Enter:

./Bre*

 

4. You should see a bunch of text that looks something like the following.  You can share this with Breezy support to help figure out what's going on.

Breezy Connector .NETCore

OS: Darwin 18.2.0 Darwin Kernel Version 18.2.0: Mon Nov 12 20:24:46 PST 2018; root:xnu-4903.231.4~2/RELEASE_X86_64

Running as jared


Parsing arguments...

Options - email:

Preparing configuration with base path: /Applications/Breezy Connector.app/Contents/Resources

[INFORMATION] Validating configuration...

[BaseWebClient][VERBOSE] Trying to get HTTP response for: client/state?state=3

[ApiClientConfig][VERBOSE] Config file path: /Applications/Breezy Connector.app/Contents/Resources/Connector.config

[BaseWebClient][VERBOSE] HTTP response for client/state?state=3 retrieved.

[BaseWebClient][ERROR] API Exception: 403.1.1. OAuth authorization failed..

[INFORMATION] Valdiation failed. Check oauth token or pass in new credentials via --useremail and --userpassword

 

 

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