How to Generate a Memory Dump

To troubleshoot the memory usage of the Breezy service, a memory dump should be generated. This can be done with procdump utility from Microsoft:

1. Download procdump from http://technet.microsoft.com/en-gb/sysinternals/dd996900.aspx
2. Extract contents of the Zip file and you will find an executable called ‘procdump.exe’
3. Find the process ID (PID) of the process from which you want to take the memory dump, this can be done in Windows Task Manager on Processes or Details (Windows Server 2012) tab
4. Open a command prompt window and navigate to the directory where you extracted procdump and type the following command:
   • procdump –ma PID MemoryDumpName (for example: procdump -ma 2408 connectordump)
     
5. If the capture of the memory dump was successful, you should see a file called connectordump.dmp created in the folder where you have the procdump executable.